Shipping Policy
At Medical and Science Depot, LLC, we are committed to providing you with the best shipping options to ensure your order reaches you promptly and securely. Please read our shipping policy carefully to understand how our shipping process works.
Order Processing
Order Placement:
When you place an order on our website, the transaction will be completed without an immediate charge. This allows us to review and verify the details of your order before finalizing the shipping cost.
Order Verification:
After you place your order, our team will review and verify all details, including product availability and shipping options. We will ensure that all items in your order are correctly processed and ready for shipment.
Shipping Options and Rates
Shipping Cost Calculation:
Once your order is verified, we will calculate the exact shipping costs based on the best available rates. Shipping costs depend on various factors, including the destination, weight, dimensions of the package, and the shipping method chosen.
Notification of Shipping Costs:
After determining the best shipping options and rates for your order, we will contact you at the email and phone number you provided with your order and provide the exact shipping costs. This notification will include detailed information about the shipping method, estimated delivery time, and total shipping charges.
Promotions and Free Shipping:
Please note that some promotions and equipment may include free shipping. These promotions are usually specified on the product page. If your item qualifies for free shipping, it will be noted during the checkout process.
Large Orders with MSD:
For large orders with Medical and Science Depot, please contact us to inquire if they qualify for free shipping or free delivery. We will be happy to review your order and provide you with the best possible shipping options.
Payment and Confirmation
Final Payment:
Upon receiving the shipping cost details, you will have the opportunity to review and approve the shipping charges. Once you confirm, we will process the final payment, including the shipping costs, and prepare your order for shipment.
Order Shipment:
After payment is completed, your order will be shipped according to the chosen shipping method. We will provide you with a tracking number at the email and phone number you provided with your order so you can monitor the progress of your shipment.
Delivery
Estimated Delivery Time:
Delivery times vary depending on the shipping method and destination. We will provide you with an estimated delivery time when we notify you of the shipping costs.
Tracking Your Order:
You will receive a tracking number once your order has been shipped. Use this number to track your order and stay updated on its delivery status.
Additional Information
International Shipping:
We offer international shipping to many countries. Please note that international orders may be subject to additional customs duties and taxes, which are the responsibility of the customer.
Shipping Restrictions:
Some products may have shipping restrictions due to size, weight, or destination regulations. We will inform you if any restrictions apply to your order during the verification process.
Contact Us
If you have any questions or need further assistance regarding our shipping policy, please feel free to contact our customer service team at (864) 982-0460 or email us at Sales@MedicalAndScienceDepot.com. We are here to help and ensure you have a seamless shopping experience with us.
